What is Advocacy?

Advocacy is about supporting anyone who is experiencing difficulty in resolving issues by themselves; by listening, understanding and providing options, support and discussing a plan of action and providing information. Advocacy is not acting as a lawyer.

Referrals

Anyone can refer themselves or via other organisations who we liaise with. Our aim is to create a network of support within the community.

Our aim

We aim to help resolve whatever issue you may have but if an issue falls outside our remit we can refer you to the appropriate service.  We aim to discuss options clearly and realistically enabling the individual to make their own choices. All cases are strictly confidential.

Listed below are some of the issues advocacy can help you with:

Housing problems, unfair treatment, complaints; debt management; budgeting, health and care issues, mediation; court case responses; liaising with other organisations on your behalf; accessing information; providing options enabling you to make your own choices and decisions; help with form filling; correspondence; CV’s and covering letters; benefits; retirement plans.

If you have a particular issue not listed we will be happy to help or refer to an appropriate organisation.

Telephone: 020 8778 1753
email: advocacy@sydenhamlibrary.co.uk